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Although some research has been done with entertainment workers in KTV bars, little has been done to gain a qualitative understanding of the vulnerabilities of masseuse women. This is due to a prevalent focus on girls under 18 years, thereby excluding most masseuses. The purpose of this paper is to understand the reality of life as perceived by Phnom Penh’s female masseuses in the lower-priced massage parlors is therefore largely unknown.

In total, 98 female participants completed an interview answering both open and closed questions concerning relationships, stigma and discrimination and personal sexual abuse among other topics.

This study finds that many women working in the massage parlor industry are vulnerable to various threats, including sexual exploitation and abuse. Dependency structures within the massage parlor as well as with their families seem to play a key role in the life situations that can be positive as well as negative, and in some cases both.

This is not a prevalence study so all figures are tentative. The women were deeply concerned that they might be stigmatized further so they may not have revealed the extent of their challenges.

More research and work with this vulnerable group is vital. They should be recognized as a vulnerable group who have rights.

The findings provide a baseline evaluation of the vulnerable conditions of the massage industry for women in Cambodia. Specifically, that stigma, discrimination, physical and sexual abuse, as well as a lack of access to education are all vulnerabilities not commonly covered, especially with adult women working in the entertainment industry.

Understanding the reality of life as perceived by Phnom Penh’s female masseuses in the lower-priced massage parlors is therefore largely unknown so a study of this kind is necessary.

Although some research has been done with entertainment workers in KTV bars, little has been done to gain a qualitative understanding of the vulnerabilities of masseuse women. This is due to a prevalent focus on girls under 18 years, thereby excluding most masseuses. The paper aims to discuss these issues.

In total, 98 female participants completed an interview answering both open and closed questions concerning relationships, stigma and discrimination and personal sexual abuse among other topics.

This study finds that many women working in the massage parlor industry are vulnerable to various threats, including sexual exploitation and abuse. Dependency structures within the massage parlor as well as with their families seem to play a key role in the life situations that can be positive as well as negative, and in some cases both.

The findings provide a baseline evaluation of the vulnerable conditions of the massage industry for women in Cambodia. Specifically, that stigma, discrimination, physical and sexual abuse, as well as a lack of access to education are all vulnerabilities not commonly covered, especially with adult women working in the entertainment industry. This research has been adapted from the original transcript “Strive, No Matter What” (Miles et al., 2014).

The paper seeks to understand the reality of life and vulnerabilities as perceived by Phnom Penh’s female masseuses in the lower-priced massage parlors which is largely unknown.

The COVID-19 pandemic has prompted the fast growth of online music festivals. This paper explores how festivalgoers' experience affects their satisfaction and drives their loyalty to re-attend online music festivals in China.

Based on an understanding of the music festival experience and the characteristics of live-streamed performances, this paper investigates five factors that affect festivalgoers' satisfaction and loyalty, namely the music experience, ambience experience, separation experience, social experience and novelty experience. The relationships between festivalgoers' experience, satisfaction and loyalty are also explored using structural equation modelling techniques.

The empirical results suggest that four of the above-mentioned five factors of the online music festival experience directly affect festivalgoers' satisfaction and loyalty. The online mode is a rapid adaptation of and preferred alternative to offline music festivals, whilst the creation of the experience, along with satisfaction with and loyalty to the online music festival, are determined by different factors compared to offline modes. Overall festival satisfaction positively enhances the relationship between festivalgoers' experience and loyalty to online music festivals.

This study offers a range of practical and managerial implications for organisers of online music festival, similar activities such as live-streaming concerts and stage performances and hybrid events.

This study explores a phenomenon that has evolved quickly since COVID-19 and will, potentially, have an ongoing and enduring impact on the music festival sector. It differentiates the understanding of festivalgoers' experience in online and offline modes, which is a new addition to the literature. It also enriches the theoretical understanding of the experience of, satisfaction with and loyalty to online music festivals.

The purpose of this paper is to compare different employee perceptions of the success of one change: a move to new offices and an open-plan design.

In sum, 25 interviews were carried out in a New Zealand law firm that six months earlier had moved to new premises.

Contrary to academic and practitioner reports that open-plan offices are disliked, participants appreciated the new office space. A well-planned and highly participative program of change management led to positive perceptions of aesthetic design, open communication, collegiality, egalitarianism and inclusiveness.

Given the small sample used in one organization, the study highlights the need for more research into the processes and outcomes of office space changes.

The roles of communication and culture, in particular, collegiality and egalitarianism, were salient factors in a complex web of causes and consequences in this context of change.

Research examining young people’s experiences of harassment has tended to focus on the school and digital environment. Despite street harassment being identified as a common experience for adult women, very few studies have explored adolescents’ experiences of street harassment. The paper aims to discuss this issue.

A person-centred analytical approach, based on experienced reporting, was used to create a typology of street harassment. The reports of street harassment were received from 118 (68 female, 43 male, no gender reported in 7) 11-15-year olds over a 6-8 week period.

Cluster analysis revealed four distinct groups: “predominately verbal”, “non-verbal/non-direct”, “other incident”, and “all forms”. Young women and those in the “all forms” group reported experiencing greater negative emotions following the episode of street harassment. Young men were equally as likely as young women to report experiencing street harassment.

The findings uniquely highlight that adolescents experience distinct types of street harassment, some of which are associated with negative emotions.

This study aims to investigate gamification-based training program through the lens of self-determination theory and in the context of corporate training programs. It integrates the self-determination theory, game elements and learning outcomes in gamified training programs to derive insights.

Data is sourced from software development companies operating in the city of Bangalore in India. It applies the partial least square structural equation modeling to investigate the relationship between the self-determination learning theory and game elements and the impact it has on learning outcomes.

As a precursor to the development of a game-like learning ecosystem, the authors study the perception of trainers and human resource managers toward game-based training programs in the organization. The authors find that game-based learning makes training more engaging, immersive and contextual for the learners.

The study is based on a specific sector, i.e. software development companies, and so the results may lack in generalizability. Future research, therefore, may consider other industrial sectors such as manufacturing, banking and telecom to understand the relationship between the constructs.

This study provides insights for the trainers, human resource managers and academicians on the effectiveness of gamification-based training programs. It also provides information on how the learning theory can be leveraged to understand gamification-based training programs.

This work fulfills an identified need of the training industry to understand new methods of training with an aim to improve the learning outcomes among the learners.

This study provides a deep understanding on the effectiveness of training tools such as gamified training programs in enhancing and improving the learning outcomes among the learners.

This study explores the role of polychronic temporal orientation and decision-making decentralization on founders' perceptions of entrepreneurial self-efficacy (ESE).

Longitudinal survey data were collected from 141 business founders in China.

Findings suggest that decision-making decentralization is positively associated with founders' ESE. In addition, a polychronic temporal orientation is positively related to ESE, and this relationship is mediated by decision-making decentralization.

This study adds to existing knowledge on ESE and temporal related issues by presenting empirical evidence that explains how and why the temporal orientation context and the practice of decision-making decentralization can shape ESE perceptions among venture founders.

to evaluate the experiences of knowledge workers who work in shared workspaces and those who moved from single-cell offices to shared workspaces.

Knowledge workers were surveyed before and after 34% moved from single-cell offices to shared workspaces. The authors exploit this panel design in the analysis.

Shared offices were rated as providing more distraction, less privacy and worsened indoor environment quality (IEQ) (p < 0.05). Perceptions of collaboration and networking also declined in shared workspaces. Distraction and a lack of privacy were negatively associated with self-reported productivity (p < 0.10). Neither IEQ nor collaboration nor networking was significantly associated with productivity. The perceptions of those who moved to shared workspaces and those who had worked in shared workspaces all along were statistically indistinguishable.

The quasi-experimental control provides evidence that it is the office type, not the experience of moving, that accounts for the evaluative changes. There are limitations inherent in using a self-rating performance measure.

Organisations should be aware that the positive outcomes ascribed to shared spaces may not be apparent and that demands may outweigh benefits.

Knowledge workers are particularly impacted by distraction and interruptions to concentrated work. The quasi-experimental design controlled for the Hawthorne effect, demonstrating that it is the office type, not the move, that accounts for differences in perceptions.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.